If you cannot receive emails and are in an isolated environment, community experts suggest you can manually create the batch file using the following code:
If the file is missing from these folders, Broadcom (which now owns Symantec) typically requires you to open a support case to obtain a verified copy of the tool for version 14. How to Reset Your SEPM 14 Password If you cannot receive emails and are in
C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools Where is resetpass
Method 2: Create Your Own resetpass.bat (Community Workaround) Enter your username (default is often )
If you’ve lost access to your Symantec Endpoint Protection Manager (SEPM) 14 console, finding a download for is likely your first priority. However, for SEPM version 14.x and newer, Symantec has largely phased out this tool from the default installation and public download links in favor of more secure email-based recovery. Where is resetpass.bat Located?
Launch the SEPM logon screen and click Forgot your password? . Enter your username (default is often ).