If you have tried the steps above and still see the "ES118" message, the issue likely sits on the server side, which requires administrative access to fix.

The ES118 "Please complete activation process" error is usually a minor synchronization hiccup. By , requesting a new token , and checking your connection , you can solve it 90% of the time.

Mention if this is a first-time setup or if it happened after a password change.

Ensure you have a stable, high-speed connection.

Most enterprise systems use time-sensitive tokens. If you’ve had the activation window open for more than 15–30 minutes, the token may have expired. Look for a or "Restart Activation" button. Check your corporate email for a new automated message. Ensure you are clicking the most recent link sent to you. 4. Clear Cache and Cookies (For Web-Based Portals) If the ES118 error appears in a web browser: Clear your browser cache and cookies.

Below is a comprehensive guide to understanding what this error means and the steps you can take to resolve it quickly. What Does the ES118 Error Mean?