Kepware The Installer Was Unable To Find Required Root Certificates Exclusive Fix Here

Manually choose the store for the placement.

Right-click the certificate file and select .

C:\Program Files (x86)\PTC\ThingWorxIndustrialConnectivity\bootstrap.log Look for entries like CheckRootCert, GlobalSign Failed to pinpoint the missing authority. Common Scenarios and Troubleshooting Manually choose the store for the placement

If manual installation of GlobalSign or Microsoft root certificates does not work, it is recommended to open a support ticket with the Kepware team for specific offline certificate packages.

: If you are trying to connect via OPC UA after installation and see certificate errors, you may need to use the OPC UA Configuration Manager to manually trust the server's self-signed certificate. In the Certificate Import Wizard, select as the

: If you see errors about "invalid digital signatures" alongside the root certificate warning, it often indicates the installer cannot verify its own integrity because the chain of trust is broken at the root level.

In the Certificate Import Wizard, select as the store location. In the Certificate Import Wizard

The most straightforward fix is to connect the machine to the internet and run Windows Update . This allows the OS to automatically update its Trusted Root Certification Authorities store.