The most common frustration is opening the configuration utility only to see "Device Disconnected," even though the mouse is moving the cursor.
If you are on Windows 11, try right-clicking the installer, going to Properties > Compatibility , and running it for Windows 7 or 10 . 3. Settings Not Saving (DPI and RGB) jertech mouse software fixed
Jertech produces several series (like the X-series and S-series). Using the software for an S1 on an X9 mouse will result in a detection error. Ensure your software version matches the specific model number on the bottom of the mouse. The most common frustration is opening the configuration