This issue most frequently affects users on Windows and macOS during initial setup or after a system update. Core Causes of the Root Folder Error The problem generally stems from one of three areas:
Navigate to C:\Users\Public\Public Documents\ . Right-click the Soundtoys folder (if it exists), select Properties , and ensure "Read-only" is unchecked. In the Security tab, ensure your User account has "Full Control". cannot create soundtoys version root folder at soundtoys 5
C:\Program Files\Soundtoys and C:\Users\Public\Public Documents\Soundtoys Restart your computer. This issue most frequently affects users on Windows
Go to /Users/Shared/Soundtoys/ . Right-click the folder, select Get Info , and under "Sharing & Permissions," set all users to "Read & Write". In the Security tab, ensure your User account
Sometimes the error is triggered by how the DAW interacts with the plugin:
Reset the TEMP and TMP environment variables to their default location: C:\Users\[YourUserName]\AppData\Local\Temp . 3. Clean Reinstall (The "Trash and Reinstall" Method)
If you have moved your Windows Temp folder to a secondary drive to save space on your SSD, Soundtoys 5 may fail to create its root folders.
