An autoloader performs a complete factory wipe . Back up any essential data using BlackBerry Link before you proceed. Step 1: Download the BlackBerry Q10 10.3.2 Autoloader
Installing via an autoloader is a standard way to restore your device to a clean, stable state. Important Prerequisites
Even though you must close the software during the flash, having BlackBerry Link installed ensures your computer has the necessary drivers to recognize the Q10 in "Bootrom" mode.
Official BlackBerry servers no longer host these files, but they are preserved on community-driven archives.
Before beginning the installation, ensure you have the following ready: