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The AI-Kano methodology is increasingly used across various sectors to optimize user experience: AI- Enhanced Kano Model for Data-driven Customer Analytics

: AI allows for a "dynamic assessment" of features, acknowledging that customer needs shift over time—what was once an "attractive" feature often becomes a "must-be" as the market matures. ai kano

The original Kano Model, developed in the 1980s by Dr. Noriaki Kano, classifies product features into several categories: The AI-Kano methodology is increasingly used across various